Facts: Your New, Best Work Friend
I once knew a manager who couldn’t have a conversation without using the phrase “start with the facts” or “starting with the facts”. As much as I wanted to poke him in the eye back then, he’d actually latched on to a very astute approach. Let me explain…
We’ve all probably been there: something’s gone wrong and all of a sudden… arms are flailing as people scurry around like the sky is about to fall on their heads. But the sky doesn’t fall and tomorrow, well it’s simply business as usual. Or perhaps someone identifies an issue… it’s catastrophic and could mean the end of the world as we know it! Except it doesn’t and, well, everything carries on as normal.
