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Why Facts should be your New Best Work Friend

Facts: Your New, Best Work Friend

Working Together

I once knew a manager who couldn’t have a conversation without using the phrase “start with the facts” or “starting with the facts”.  As much as I wanted to poke him in the eye back then, he’d actually latched on to a very astute approach.  Let me explain…

We’ve all probably been there: something’s gone wrong and all of a sudden… arms are flailing as people scurry around like the sky is about to fall on their heads.  But the sky doesn’t fall and tomorrow, well it’s simply business as usual.  Or perhaps someone identifies an issue… it’s catastrophic and could mean the end of the world as we know it!  Except it doesn’t and, well, everything carries on as normal. read more

Five Killer Hacks that give you the Advantage at Work

Five Killer Hacks that give you the Advantage at Work

Own Work with Killer Hacks

If you want to put yourself at an advantage in the workplace, then check out these fiver killer work hacks:

1. Mirroring

Rapport is a very powerful platform in any working relationship.  It’s critical for successful workplace interactions, creates a sense of “relating” to someone, and facilitates the building of understanding and trust.  In the working environment, people are far more likely to support or agree with someone they relate to and have rapport with.

You can accelerate a sense of rapport with someone in work by harnessing the power of mirroring.  Mirroring is simply adopting (or copying) another persons non-verbal behaviour (e.g. their posture, the way they move their hands or fold their legs) and speech (e.g. word choice, speech patterns, volume or tone). read more